1. Gallery Vision Help Center
  2. Artist Profile Management

My Release/Track Ended Up on the Wrong Artist Profile(s). How Can I Fix It?

If your release or track has been placed on the wrong artist profile, you can follow these steps to correct the issue:

  1. Update Artist Profiles:

    • For platforms like Spotify, SoundCloud, and Apple Music, navigate to the artist section of your system.
    • Enter the correct profile URLs for each of your artists, remixers, and featured artists to ensure that all tracks are delivered to the appropriate profiles.
  2. Request a New Profile:

    • If this is the first release for an artist on a platform, you can select the “Request New Profile” option to ensure a new profile is created.
  3. Fix Incorrect Assignments:

    • If a release or track has ended up on an incorrect profile, verify that it was correctly assigned in the artist section.
    • Add the correct profile or selection in the artist section.
    • Change the release status back to “Edit,” then click “Save & Make Final” to send an update to the stores and correct the placement.
  4. Contact Support if Issues Persist:

    • If you have followed these steps and the issue remains unresolved, or if you need to reassign artists on platforms other than Spotify, SoundCloud, or Apple Music, please reach out to our support team for further assistance.

By taking these actions, you can ensure that your releases are correctly associated with the appropriate artist profiles.